Terms of work

Who you are dealing with

Aleksey Botalov, a natural person based in Belgrade, Serbia. Not a company, not an agency, and this page will not pretend otherwise. The work is done under the Serbian tax regime for freelancers, administered by the Tax Administration of the Republic of Serbia — a regime that requires no company registration and is settled by quarterly returns.

I am seventeen until 5 December 2026, and you should hear that from me rather than find it out later. Contracts are signed with my parent’s consent, and a copy of that consent is yours on request before you pay anything. Nothing about the work changes: the same person writes the code, sends the invoice and answers your letters. It is written here because a contract you did not fully know about is a weaker contract, and certainty is what I sell.

The full postal address and the bank details appear on every invoice you receive, and are given on request at any time. Written contact goes through the form on this site, or by letter to hello@prizma.now. Both reach the same person.

VAT

VAT is not charged. The supplier is not registered for VAT in Serbia: turnover stays below the 8,000,000 RSD threshold over twelve months (Serbian VAT Act). Every invoice carries this note, so your accountant does not have to ask.

The contracting party on my side is always a natural person; there is no company here to invoice you as one. If your business needs the payment recorded as an expense, say so before the invoice is issued, and check with your accountant how a payment to a natural person is booked in your case — the rules differ for a foreign company, a Serbian company and a private person, and I am not going to guess on your behalf. ⚠️ These terms have not been reviewed by a lawyer.

The first screen is free, and free means free

You describe your business in a few lines. A real first screen is built and put at a private link, usually the same day. It costs nothing and obliges neither of us: you can close the tab and walk away, and no invoice follows.

Until we have both written that we are going ahead — you in a letter to me, me in a letter back — there is no agreement between us. Sending an enquiry, seeing a recommendation and seeing a price commit you to nothing.

What you pay and when

The figure is the one you were shown when you sent the enquiry, built up line by line and recomputed on my side before it was stored. It goes onto the invoice unchanged. What it covers is listed beside it, so extra scope can never quietly become whatever I say later.

Half is due when you approve the first screen and say Continue. The other half is due when the finished site is ready to go live, before it goes live.

If you stop the work halfway, the first half stays as payment for what was already made, and nothing further is owed. If I cannot finish for reasons on my side, anything you paid beyond the work delivered comes back to you.

Work built to your own task

Some work is not a website and cannot be priced in advance at all: an internal tool, an integration, something shaped only by your own situation. For that the first step is a paid task study, and it is the only thing you commit to at that point.

The study is a fixed price, agreed before it starts. What you get back is written: what the thing does and for whom, what it touches, a fixed figure for the build, and a plan with dates. It also says what could be left out and what that would save. The document is yours to keep and to use, including for building it somewhere else — nothing in it is held back to keep you here.

If you go ahead with me, what you paid for the study comes off the build in full. If you do not, nothing further is owed and no invoice follows. Builds of this kind start from a figure named on the site before you begin, so neither of us spends a week discovering we were talking about different sizes.

How long the figure is held

The figure you were shown is held for fourteen days from the day you send the enquiry. Holding it costs nothing and obliges you to nothing — no payment is taken and no work starts until we have both said in writing that we are going ahead.

What is held is not only the total but the rates behind it: while you fill in the details of your order, sections, languages and everything else keep the prices you were shown. The figure moves inside that fortnight only if you change the set yourself, and you see the new figure the moment you do.

After fourteen days you can still order, and the set stays where you left it. Only the figure is recounted at whatever the rates are then, and you are shown it before anything else happens.

Time

Working days are counted from two things together: the first half received, and your materials received — texts, photos, access, whatever the project needs. If materials arrive late, the deadline moves by the same amount, and you will be told the moment it happens rather than at the end.

A rush job halves the days for a 30% surcharge. Only one rush job runs at a time.

Edits

Two rounds of collected edits are included, within the scope you agreed. Collect your notes and send them together — that is what makes two rounds enough.

Mistakes, typos and broken layout are not edits. They are fixed without limit and without counting until handover.

A different structure, extra sections or new features are new scope. They are priced separately, and you are told the price before anything is done — never after.

What becomes yours

When the full amount is paid, the economic rights to everything made for you pass to you: the design, the texts written for you, and the code. You may use, change, move and resell it without asking, and without any further payment to me.

Before the final payment, you have the right to look at the work and judge it; the rights pass on payment, not before.

Two honest exceptions. Fonts, photographs and libraries created by other people stay under their own licences — I pass on the licence I bought or use, and I tell you which parts those are. And I keep the right to show the finished work as an example of my work, unless you ask me not to, in which case I do not.

Your domain

The domain is registered in your name and paid by you to the registrar, including renewals. Not through me, and not in my name — that way it is yours in the fullest sense and you can leave at any moment without asking anyone. I help you choose it and wire everything up as part of the work.

Hosting and care, 29 € a month

Optional. It covers hosting, certificates, technical fixes, a nightly backup of your site kept for two weeks, and a watchdog on a separate machine that checks every five minutes that your site answers and alerts me when it stops. Up to 30 minutes of small text and photo changes a month are included; minutes do not carry over to the next month.

New sections, new features and bulk catalogue filling are priced separately.

It is month to month. You can stop any month, and everything — files, database, domain — goes with you. There is no notice period and no exit fee.

The alternative is Keys to you: everything is handed over at the end, you host it wherever you like, and there is no monthly payment at all.

If you are ordering as a private person

Most clients here order for their business, and consumer law does not apply to them. If you are ordering as a private individual, outside any trade or business of your own, the Serbian Consumer Protection Act (Zakon o zaštiti potrošača, Official Gazette of the RS 35/2026) gives you fourteen days to withdraw from a distance contract.

Because the work starts immediately at your request, that right ends once the work is fully performed, and until then you can withdraw and pay only for the part already made. If you want the fourteen days untouched, say so and the start is held back until they pass.

To withdraw, write it to hello@prizma.now, or to privacy@prizma.now if you would rather use the data address. Copy this if it helps: “I hereby give notice that I withdraw from my contract for the following service: [what you ordered]. Ordered on: [date]. Name: [your name]. Address: [your address]. Date: [today].” A confirmation that I received it comes back the same day. No particular form is compulsory — a plain sentence saying you withdraw is enough, and this wording exists only so you do not have to invent one.

What I do not promise

I do not promise traffic, positions in search, sales or any number of enquiries. A site turns people who are already looking for you into messages; bringing more people to look is separate work with a separate price, and it will never be quietly folded into your bill.

Responsibility for any claim is limited to the amount you paid for the work in question. I am not responsible for losses caused by things outside the work — your hosting after handover, your domain registrar, a payment provider, or Telegram.

Your data

What is collected, where it lives and how to have it removed is written on the privacy page in the same plain words. Write to privacy@prizma.now and everything stored about you comes back as one file, or is erased — whichever you ask for. An answer comes within thirty days, and in practice the same week.

Law and disagreements

The law of the Republic of Serbia applies. If something goes wrong, write first — nearly everything is solved in one message. If it is not, the competent court in Belgrade decides. This last part is for business clients: if you are ordering as a private individual, the court where you live decides, because consumer rules say so and a clause moving that elsewhere would not hold.

A new edition of these terms never applies backwards. Your order is governed by the edition you accepted, and its number is stored with your order.